Bug : Netsight -> Device View -> Device Logs Repolling -> Filtering Not Honored

[Byron_Morales]

Hi Guys,

I've been having an issue viewing the Trap Logs and Syslogs for a particular device.

If I click on Network -> Devices -> Click gray Arrow Next to a Switch to enter Device View -> Click on Device Logs.

The Syslog and Trap events are initially automatically filtered by the device I clicked on but after a syslog or trap repoll ( i believe is set to 60 seconds) that default filter is erased and I see syslog and traps for every device.

If i then manually enter a filter by source, it filters on that , but then again on the 60 second repoll gets ignored.

The same issue occurs in Alarms and Events -> Events -> Syslog.
If you enter in a filter on a column, the filter isn't honored on the next repoll

This makes viewing the syslogs or traps through Netsight more complicated and frustrating.

Can someone take a look at this?

Verified on version: 8.1.3.65

[Zdeněk_Pala]

The issue with filtering and device logs is present in very latest development version also.

I reported it to GTAC as Case Number: 01754058. if you want to be informed about the fix, you need to contact GTAC ...

Regards

Z.

[Ronald_Dvorak]

Yes you open a case and it's not very complicated.... you should talk to the Extreme partner that sold you XMS to check why it's not correctly in the database.

Or just call the GTAC I'm sure they are able to correct it for you.

[Byron_Morales]

I'm still seeing the issue in Alarms and Events -> Events.
I'll see if I can report this as a bug through GTAC instead.

[Ronald_Dvorak]

Sorry I can't answer that one as I don't work for Extreme Networks.

https://community.extremenetworks.com/extreme/topics/extreme-embassadors-program

[Byron_Morales]

Do you know if this is already marked as a known bug in GTAC? I wouldn't want to resubmit if it is.