Can not update x440 firmware via Oneview

[Rahman_Duran1]

Hi,

I can not update X440 firmware vie Oneview(latest ver. 6.3). I just get "Error Downloding Firmware". I updated A4/B5/C5 deviced without any probem but X440 gives this error.

Any hint on this problem? Thanks.

[Tony_Thornton]

Rahman, no problem, glad you were able to find the cause. Have a good day!

[Rahman_Duran1]

Hi Tony,

I generally transfer files to tftp folder via scp. It seems it was a permission problem. Now the device can download the files.

Sorry for the noise, thanks.

[Tony_Thornton]

Rahman,

Just to confirm, is the EXOS image in the tftpboot/firmware/images directory or in the root/firmware/images directory?

The file should be in the tftpboot/firmware/images directory.

This may be related to the Knowledgebase article below:

https://gtacknowledge.extremenetworks.com/articles/Solution/Inventory-Manager-is-having-an-issue-pus...

Hope this helps
Tony

[Rahman_Duran1]

Hi Tony,

Yes, "show log" on x440 shows these errors:

10/14/2015 08:19:16.00 Download of image finished with status failure -tftp: server error: (2) cannot access file
10/14/2015 08:19:15.87 Upgrade failed, script: download failed
10/14/2015 08:19:15.62 Download image from hostname ip address 192.168.10.199 file name firmware/images/summitX-16.1.2.14.xos VR VR-Default

As the logs show, the Vr is correct. I can ping tftp server (witch is nms server itself) via VR-Default.