Custom Flexview returns null values in Netsight web page (but works in console)

[Steve_Ballantyn]

Hello Extreme Friends,

I was fooling around with trying to add some Liebert UPS's to Netsight for monitoring. I did the process of importing the MIB's and adding the devices. But the default view doesn't really show much of anything.

So now I am working on a custom Flexview, which is actually quite easy to do. BUT ...

I can load up my Flexview in the Netsight Console, connect to the device, hit Retrieve, and wallah' it works. Yet when I go into the Netsight webpage, and select to view the same device with the Flexview I created, it returns all null values in the fields (a hyphen in place of the data).

Anyone else with this issue, or have an idea of what I did wrong?

I followed this KB to get the Flexview copied from my PC over to the server. Is there an additional step somewhere?

Here is the Flexview TBL file for the sake of examination ...

UPS_IS-WEBLB

com.ets.nac.tables.TbModel

OID::ReqID:::SNMP::ReqID

IP Address

OID::IP Address:::SNMP::IP Address

Instance

OID::Instance:::SNMP::Instance

Description

OID::sysDescr:::SNMP::SNMP;true;15;3;false;false;1;2;0;0;0;0;0

Name

OID::sysName:::SNMP::SNMPW;true;15;4;true;false;1;2;0;0;0;0;0

Location

OID::sysLocation:::SNMP::SNMPW;true;15;5;true;false;1;2;0;0;0;0;0

Contact

OID::sysContact:::SNMP::SNMPW;true;15;6;true;false;1;2;0;0;0;0;0

Manufacturer

OID::upsIdentManufacturer:::SNMP::SNMP;true;15;7;false;false;1;2;0;0;0;0;0

Model

OID::upsIdentModel:::SNMP::SNMP;true;15;8;false;false;1;2;0;0;0;0;0

Software Version

OID::upsIdentUPSSoftwareVersion:::SNMP::SNMP;true;15;9;false;false;1;2;0;0;0;0;0

Agent Software Version

OID::upsIdentAgentSoftwareVersion:::SNMP::SNMP;true;15;10;false;false;1;2;0;0;0;0;0

UPS Name

OID::upsIdentName:::SNMP::SNMPW;true;15;11;true;false;1;2;0;0;0;0;0

Battery Status

OID::upsBatteryStatus:::SNMP::SNMP;true;2;12;false;false;1;2;0;0;0;0;0

Seconds On Battery

OID::upsSecondsOnBattery:::SNMP::SNMP;true;2;13;false;false;1;2;0;0;0;0;0

Estimated Minutes Remaining

OID::upsEstimatedMinutesRemaining:::SNMP::SNMP;true;2;14;false;false;1;2;0;0;0;0;0

Estimated Charge Remaining

OID::upsEstimatedChargeRemaining:::SNMP::SNMP;true;2;15;false;false;1;2;0;0;0;0;0

Battery Voltage

OID::upsBatteryVoltage:::SNMP::SNMP;true;2;16;false;false;1;2;0;0;0;0;0

Battery Current

OID::upsBatteryCurrent:::SNMP::SNMP;true;2;17;false;false;1;2;0;0;0;0;0

BatteryTemperature

OID::upsInputLineBads:::SNMP::SNMP;true;65;18;false;false;1;2;0;0;0;0;0

For use with larger Liebert/Emerson/VertivCo UPS systems with monitoring card IS-WEBLB.

TBLHASH::::TBLHDR::0;0;true;30;None;V.0.3.3.0;0;0;116

[Steve_Ballantyn]

Right on Daniel, that missing checkbox was my problem. Checked it, restarted, and now all the values are populating.

Could someone add this note to the KB? I would have never thought to come looking for that checkbox.

Thanks for the help!

** EDIT: I heeded your warning and checked /usr/local/Extreme_Networks/NetSight/appdata/logs/server.log for errors and didn't find any ... looks like I am in the clear **

[Murphy__Daniel]

[Murphy__Daniel]

Looks like you have default settings on your server.
OneView - Administration - Options - SNMP
check box "User MyMibs Directory on the Server
I also believe this requires a server restart to load the MIBs.
Note: if server.log contains SNMP MIB messages there I would fix those or not use MIBs until that is addressed.

[Steve_Ballantyn]

OK - it turns out, I still need help. I thought perhaps I was referencing MIB objects with the same name that are higher up in the tree. But this time I went back and forth with the MIB crawler and verified that the path is one of the additional MIB files.

Still comes up with "-" for all fields except IP address.

[Steve_Ballantyn]

... I think I know what I did. Don't anybody waste any more time on me for now.

Update coming soon! 