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Firmware Upgrade gets stuck from site engine

Firmware Upgrade gets stuck from site engine

Pragadeesh_G
New Contributor

‎05-29-2025 10:16 AM

I have tried to upgrade the firmware from Site Engine, but it takes too much time and gets stuck. I tried three times 

Pragadeesh_G_0-1748538786514.png

usually how much time it will take to complete the installation. suggest some tips

0 Kudos
2 REPLIES 2

Zdeněk_Pala
Extreme Employee

‎05-30-2025 05:28 AM

Tips:

use SCP instead of TFTP. Check the compatibility of the firmware with the device. it is not clear from the screenshot if the device is X440 or X440G2.

good luck.

 

Regards Zdeněk Pala

Robert_Haynes
Extreme Employee
In response to Zdeněk_Pala

‎05-30-2025 05:39 AM

I concur. TFTP is subject to blocksize limitation and can stall during transfer over latent connections. Depending on if the packets are routed and the MTU the file transfer may be limited to 32MB (512-byte PDU), 64MB (1024-byte PDU) or ~91-96MB  (of the 100MB file) based on PDU x maximum of 65535 blocks.

Switch to TCP-based SCP. Becomes a non-issue.

GTM-P2G8KFN