How to backup Enterasys S4 S-Series with netsight Inventory Manager

[Alexandre_Lima]

I already configure the Inventory Manager to make backup of the switch S4, but the inventory manager show follow error "Device reported, operation failed". How can I handle this issue?

Netsight 6.1.0.171
Core Switch S4

[Bastian_Sprotte]

Hello,
please review if you have set the S-Series management interface

https://gtacknowledge.extremenetworks.com/articles/How_To/Configuration-management-interface-S-Serie...

[Ryan_Yacobucci]

Can you verify the S Series management interface has connectivity to NetSight?

Also, can you verify the NetSight has read/write SNMP access to the S Series?

Thanks
-Ryan

[Alexandre_Lima]

There isn't any firewall between the S4 and the Netsight server. The other switchs in the network make backup normally. The windows firewall is off.

[Ryan_Yacobucci]

Hello,

Check this article out:

https://gtacknowledge.extremenetworks.com/articles/Solution/Inventory-Manager-config-backup-failing-...

Can you confirm there is no firewall between the S4 and the NetSight server?

Thanks
-Ryan