Poor SNMP contact can result in authentication slowness. Authentications can require SNMP queries to the device for port information gathering. SNMP contact issues are known to have significant performance impacts to Control processes.Clearing up SNM...
The error message in the tag.log may be indicative or a processing issues within the NAC portion of the product. 1.Right click NAC 1 --> Webview --> Status --> DetailsCheck to see if there are any significant queueing issues.2. Right click the NAC1 -...
Hello,Looking at the debug log the wired authentication is going stale what looks like after the initial certificate exchange between RADIUS server and client.Successfully negotiation for EAP-TEAP occurs, and when the RADIUS server sends it's certifi...
We would need to do the following: Right click the NAC that is doing the authentication --> WebView --> Diagnostics --> Appliance/Server DiagnosticsSet "Authentication Request Processing - RADIUS" to "Verbose"Click OKAttempt to authenticate the test ...
Hello,If you go into the AAA configuration within Control did you set the TEAP Chaining method to use MSCHAP2 or TLS?When you are doing your testing, are you testing with the device when there is a logged in user, or without a logged in user?In it's ...
