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I do not enter all users NetSight Console for web.

I do not enter all users NetSight Console for web.

Jairo_Rojas_Her
New Contributor II
which is proceeding from the server to add NetSight usaurio administrator console directly?

I do not enter all users NetSight Console for web.
11 REPLIES 11

Jairo_Rojas_Her
New Contributor II
2016-02-23 23:04:16,145 ERROR [com.enterasys.netsight.appid.server.AppIdApplianceClient] error polling appliance 10.120.254.128: java.net.ConnectException: Connection r
efused

Bharathiraja__S
Extreme Employee
Hi Jairo,

Please help us to understand your issue.

Was it working earlier ?
could you share the screen short of the error message ?

Thanks,
Suresh.B

Jairo_Rojas_Her
New Contributor II
and this is the message "User Login Failed. Unable to authenticate user"

Jairo_Rojas_Her
New Contributor II
exactly? I donĀ“t have access, but my password and all user is true.. is neccesary restart the server?

Henrique
Extreme Employee
Hi Jairo,

Are you getting invalid user/pass when trying to access the Java Client/Web? Did you forget the admin pass?
GTM-P2G8KFN