Migrate from XIQ-SE 24.2 to 24.7 connect to the database failed

[MediSys]

Hi Community

I am trying to upgrade XIQ-SE with 24.10.11.15_64bit_install.bin from XIQ-SE 24.2 to XIQ-SE 24.10. on RHEL 9.4 Enterprise by CLI. I used the XIQ-SE Installation Guide 24.10.10.
On page 50 under point 15 it says that the IP address should be changed with dnetconfig. Unfortunately, this file was not included in the installation package. I therefore searched for the IPs with the find command and changed files manually.
After the first restart, the error '404 - Not Found' appears in the browser at https://192.168.1.11:8443. In the log file: /usr/local/Extreme_Networks/NetSight/appdata/logs/server.log is an entry that says

'ERROR [com.enterasys.netsight.server.jmx.NetSightSystemCheck] Attempt 1 of 12 to connect to the database failed'

What might have gone wrong?

Translated with DeepL.com (free version)

[Robert_Haynes]

I do not think you should be permitted to migrate from XIQ-SE 24.2 to 24.10 directly using the .bin, even on RHEL. Starting with 24.7 we switched databases from mysql to postgresql. This requires a special migration procedure as outlined in https://extreme-networks.my.site.com/ExtrArticleDetail?an=000119350.

The dnetconfig utility is used for Ubuntu-based systems so yes I would not see it applicable to RHEL. You would then be looking for a static IP address set in the /var/Extreme_Networks/.netsight file and/or the NSJBoss.properties file in the NetSight application sub-directory.