Netsight: deleted device stays on map

[IT_Vanmarcke]

I have a deleted devide that stays on the map.
The map shows this item:

When clicking "more..." I get the following error:
java.lang.IllegalArgumentException at sun.reflect.NativeMethodAccessorImpl.invoke0(NativeMethodAccessorImpl.java:-2) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:172) at com.enterasys.netsight.server.webapps.monitor.filters.DwrMethodFilter.doFilter(DwrMethodFilter.java:122) at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:166) at org.directwebremoting.impl.CreatorModule.executeMethod(CreatorModule.java:184) at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:353) at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:306) at org.directwebremoting.dwrp.BaseCallHandler.handle(BaseCallHandler.java:110) at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:211) at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:185) at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:144) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:130) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at com.enterasys.netsight.server.webapps.monitor.filters.CapabilitiesFilter.doFilter(CapabilitiesFilter.java:508) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at com.enterasys.netsight.server.webapps.monitor.filters.LicenseFilter.doFilter(LicenseFilter.java:314) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at com.enterasys.netsight.server.webapps.monitor.filters.UserConnectionFilter.doFilter(UserConnectionFilter.java:103) at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71) at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:110) at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292) at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81) at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138) at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135) at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:326) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:812) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)

When the device is added, although there isn't any uplink on the map, clicking "more..." gives the right device details.

I have tried adding/removing the device from within netsight and the console, result is always the same:

• The device stays on the map even when it's deleted and not in the devices list anymore

• When the device is added again, the device cannot be added to the map because "it's already on the map".

Result is that I cannot add this device to the map right now.
Could be device related. I tried making a brand new map, added the same device to the map, deleted the device and the device again stays on the map.

When editing the map, I can edit all devices except that one...

Anyone an idea of what might be happening here?
Thanks!

[Brian_Anderson1]

Have you tried restarting XMC services? Sometimes I've had those type of weird issues and that seems to have done the trick.

[IT_Vanmarcke]

Hi Brian, sorry for the late answer, I have tried restarting the services, even the server where netsight is hosted but changes nothing, I just can't delete that device.
I'm getting more and more afraid I'll have to redo the map 