Not possible to take archives from my devices

[Sacha_Brys]

I have a failure on every switch:

Failure: 100%
reason: Management Center Archive - Error Archiving Configuration File.

See screenshot.

Trying to create backups from my configurations on my switches, but this is not working.

[David_Choi]

Hi Sacha,

I hope that following article would be helpful for your issue:

https://gtacknowledge.extremenetworks.com/articles/Solution/ERS-switches-fail-to-archive-configuration-with-failed-to-authenticate-the-connection-error/

BR,

[Sacha_Brys]

The switch models we use are ERS4950 (firmware: 7.6.1.033) and ERS 4850 (firmware: 5.7.0.008).
The version of Extreme Management Center: 8.1.3.65

The method that I am using: clicking right on the device select Configuration/Firmware - Backup configuration.
While busy it is saying, Management Center Archive - Executing SFTP Operation..

[David_Choi]

Hi Sacha,

We need more detail information on the issue. Which switch model are you trying to configuration backup and firmware version of the switch and XMC? Abd which file transfter method (e.g. SCP, TFTP, etc.) are you using for the backup?

BR,