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Not possible to take archives from my devices

Not possible to take archives from my devices

Sacha_Brys
Contributor
I have a failure on every switch:

Failure: 100%
reason: Management Center Archive - Error Archiving Configuration File.

See screenshot.

a5bd86becd4e4c7cae6a7189558a2ebb_fa334e3f-3f85-4318-90d4-1e29fa472c69.jpg

Trying to create backups from my configurations on my switches, but this is not working.
7 REPLIES 7

David_Choi
Extreme Employee
Hi Sacha,

I hope that following article would be helpful for your issue:

https://gtacknowledge.extremenetworks.com/articles/Solution/ERS-switches-fail-to-archive-configuration-with-failed-to-authenticate-the-connection-error/

BR,

Sacha_Brys
Contributor
The switch models we use are ERS4950 (firmware: 7.6.1.033) and ERS 4850 (firmware: 5.7.0.008).
The version of Extreme Management Center: 8.1.3.65

The method that I am using: clicking right on the device select Configuration/Firmware - Backup configuration.
While busy it is saying, Management Center Archive - Executing SFTP Operation..

David_Choi
Extreme Employee
Hi Sacha,

We need more detail information on the issue. Which switch model are you trying to configuration backup and firmware version of the switch and XMC? Abd which file transfter method (e.g. SCP, TFTP, etc.) are you using for the backup?

BR,
GTM-P2G8KFN