Remove 5420M from XIQ to be managed by Site Engine

[Christopher_Tay]

We just purchased new 5420M switches and configured them for EXOS.  When powered up the automatically joined our XIQ site and are listed as managed by XIQ.  We use XIQ-Site Engine to manage our network.  All of our X460-G2 and other switches appear for monitoring in XIQ but are managed by XIQ-SE.  How do I remove the XIQ management and have the switches managed by XIQ-SE.

We have successfully discovered and added the 5420M switches to XIQ-SE but they show up in XIQ as managed by XIQ not XIQ-SE

Thank you,

Chris

[Ludovico_Steven]

Just delete them from XIQ. If you have your XIQ-SE instance added to XIQ, the switch should then re-appear in XIQ, this time reported by XIQ-SE.

[Zdeněk_Pala · Accepted solution]

as Ludovico_Steven mentioned the step 1 is to delete the switch from XIQ.

Step 2 is to delete the switch from Site Engine wait 2-5 minutes and add it to Site Engine again. It will update the information and consume the Pilot license from the XIQ through Site Engine

[Christopher_Tay]

That did the trick.. Thank you.

[Zdeněk_Pala]

Alternative for step two is Administration > Diagnostics > level Advanced > System > ExtremeCloud IQ Device Message details > press button "Force Onboard to ExtremeCloud IQ".