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SKYPE for business report

SKYPE for business report

mhawas
New Contributor
Hi,

I have enabled sFlow on my extreme switches [application telemetry], no results are shown in VOIP->SKYPE for business reports. Statistic colelction is anbled on the ports, and on the switch. Application analytics is configured, i can see reports on individual SKYPE session per user [but not detailed VOIP report as i mentioned]. Any idea how to get this fixed ?

Kind regards
1 ACCEPTED SOLUTION

Kurt_Semba
Extreme Employee
Hello,

here is the link to the solution guide for the Skype integration:
https://extremenetworks2com-my.sharepoint.com/:w:/g/personal/ksemba_extremenetworks_com/EbHPoNW5nAJI...

A couple of points here:
  1. This guide is somewhat dated as we did not have a lot of customer requests for this integration recently. So if you have trouble with any of the installation steps, please get in touch
  2. It's a long guide as this is not only covering the reporting part but also the dynamic enforcement of QoS settings for calls. You can ignore all that if you just want the reports.
In regards to your other questions: no, we don't have such an integration at Extreme. We do have integrations with AWS, GCP and Azure using Connect but those will
  1. pull data on VMs into your XMC
  2. Synchronize policies from your XMC into all your cloud VPNs
  3. Enforce security rules on VMs using XMC as management interface
Those integration don't look into network performance / analytics.
Thanks

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5 REPLIES 5

Kurt_Semba
Extreme Employee
Hey mhawas,

are you referencing the report under Reports-->VoIP-->Skype for Business?

If so, then this is more complicated to enable. This required a Connect integration (available with the NMS Advanced License) with the Microsoft Skype API. This API will need to be installed on all your Skype front-end servers and another management package on a dedicated Windows server which centralizes all call stats from all front-ends. That mangement API then forwards the data to Connect (XMC) which then builds that report.

Kurt
GTM-P2G8KFN