Unable to connect to XiQ-SE

[Giuseppe_Montan]

Good Afternoon, I try to connect to XiQ-SE and I receive this message. My XiQ evaluation licence is expired but I can not delete XiQ-SE from this XiQ instance.  Do I have to open a ticket to support ?

Thanks

Giuseppe

[Peer-JoachimK]

We had the same problem. After a restart of the XMC server, everything was working again!

service nsserver restart

[Robert_Haynes · Accepted solution]

Yes. You will have to open a case to either request a temporary license to resolve the violation so you can gracefully delete XIQ-SE from XIQ; or request manual deletion of XIQ-SE from XIQ. Either way please open a case.