03-05-2026 01:34 AM
Hi everyone, since updating the XIQ-SE onprem Appliance to the latest version, we've been having a problem with timeouts on the WEBUI. The timeout always occurs before the configured time. The exact time varies. The timeout has been set to 4 hours, but it's no longer being reached.
Has anyone else encountered this problem or have any suggestions?
This issue never occurred before the update.
Solved! Go to Solution.
03-05-2026 05:47 AM
Hello Paul. We have identified and reproduced this issue and are working on it. There is no workaround at this point.
03-05-2026 06:11 AM
03-05-2026 01:48 AM
Another symptom occurs when working productively in the web interface. Sometimes, when switching tabs, the pages are blank. This forces you to press F5, and you end up back at the login screen without having logged out.