WEBUI Timeout Bug since Update XIQ-SE to Version 26.02.10.41

[Paul99]

Hi everyone, since updating the XIQ-SE onprem Appliance to the latest version, we've been having a problem with timeouts on the WEBUI. The timeout always occurs before the configured time. The exact time varies. The timeout has been set to 4 hours, but it's no longer being reached.

Has anyone else encountered this problem or have any suggestions?

This issue never occurred before the update.

[Robert_Haynes]

Hello Paul. GTAC has received reports of this concern with this release. We do not have the issue readily identified yet. If you continue to have this issue and wish for it to be tracked please consider opening a support case. Thank you.

[Robert_Haynes · Accepted solution]

Hello Paul. We have identified and reproduced this issue and are working on it. There is no workaround at this point.

[Robert_Haynes]

The WebGUI timeout concerns should now be addressed fully in Site Engine 26.02.12 ~ mid-April 2026.

[Paul99]

Hi Robert,

thanks for the information. I can also confirm that version 26.02.11 no longer has this excessive web GUI timeout issue. It behaves as described, just like before the update to 26.02.10.

Best regards, Paul

[Robert_Haynes]

No problem. 26.02.12 is due out end of this week.