This is doable. I had challenges setting it up initially as well. I will have top go back to my notes and configuration to be able to tell you how to do it. Success revolves around using SCP, proper configuration of the controllers, the accounts used, validating those accounts have permission to write a temp file to the user dircetory and configuring NetSight to use SCP for the controiler backup and proper permission here as well. It will probably be a week or two before I will have the time to document the details, but will post when done. Is your NetSight environment Ubuntu or Windows?