07-02-2021 02:51 PM
Hi,
I deployed XIQ SE but entered a wrong XIQ Cloud account at the initial setup for onboarding.
Is there a possibility to change the cloud account inside XIQ SE for onboarding to the correct account and where can I find it?
Solved! Go to Solution.
07-05-2021 06:31 AM
Hello,
you can go to Administration/Diagnostics. Change the level to Advanced, then go to System/XIQ Device Message Details.
In there you can click Auto onboard XIQ-SE, that should ask for the XIQ credentials that you should be able to change there, The right order is probably remove it first from the wrong XIQ, then do the auto onboard to the correct XIQ.
07-05-2021 06:31 AM
Hello,
you can go to Administration/Diagnostics. Change the level to Advanced, then go to System/XIQ Device Message Details.
In there you can click Auto onboard XIQ-SE, that should ask for the XIQ credentials that you should be able to change there, The right order is probably remove it first from the wrong XIQ, then do the auto onboard to the correct XIQ.