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XIQ SE change cloud onboarding

XIQ SE change cloud onboarding

Willem_Van_Kerc
New Contributor

Hi,

I deployed XIQ SE but entered a wrong XIQ Cloud account at the initial setup for onboarding.
Is there a possibility to change the cloud account inside XIQ SE for onboarding to the correct account and where can I find it?

1 ACCEPTED SOLUTION

OscarK
Extreme Employee

Hello,

 

you can go to Administration/Diagnostics. Change the level to Advanced, then go to System/XIQ Device Message Details.

In there you can click Auto onboard XIQ-SE, that should ask for the XIQ credentials that you should be able to change there, The right order is probably remove it first from the wrong XIQ, then do the auto onboard to the correct XIQ.

View solution in original post

1 REPLY 1

OscarK
Extreme Employee

Hello,

 

you can go to Administration/Diagnostics. Change the level to Advanced, then go to System/XIQ Device Message Details.

In there you can click Auto onboard XIQ-SE, that should ask for the XIQ credentials that you should be able to change there, The right order is probably remove it first from the wrong XIQ, then do the auto onboard to the correct XIQ.

GTM-P2G8KFN