XMC Netsight 8.5.4 - NAC rule issue

[AntonS]

Hy,

I installed Netsight 8.5.4 this week.

All seemed good so far, today I needed to change a NAC rule.

After Adding a new rule, I was not able to view NAC rules in oneview anymore?

Did anyone else already install 8.5.4 and can test this?

I already sent a ticket to our partner.

BR

[AntonS · Accepted solution]

Hello,

I did, yesterday I tested with GTAC.

After copying of extisting NAC Config “2017” to new config “GTAC” we could reproduce the error also in the copied ruleset. So there was an error in that Nac Ruleset.

Today I tried to find out which rule makes problems, so I deleted a couple of rules in the copied “GTAC” ruleset. After that the error did not happen again!?

So I made again a copy of extisting NAC Config “2017” to new config “test”, and deleted one already disabled rule → no error?!

Problem solved - reason unknown

Now I can go on and try to integrate XIQ to our Extreme Control (NAC on Prem)

[StephanH]

Hello Anton,

try do restore a backup. The backup should be a version made before you tried to add the first rule you mentioned.

I have experienced that something went wrong during a write operation to the database. A restore has always helped so far.

[Miguel-Angel_RO]

Anton,

You should open a case at GTAC.

I don’t have any issues from my side adding a rule.

Put a backup before the upgrade in a safe location

Mig

[AntonS]

I did what you told me. 

After reboot of netsigth I could not see any errors during startup.

I added a rule and hit SAVE

2021-02-04 08:56:06,134 ERROR [com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfiguration] Could not load table data.: java.lang.IndexOutOfBoundsException: Index: 101, Size: 101
        at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfiguration.getTableData(NacWebConfiguration.java:958)
        at com.enterasys.netsight.tam.server.webapps.monitor.DwrNac.getNacWebConfigurationData(DwrNac.java:698)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:172)
        at com.enterasys.netsight.server.webapps.monitor.filters.DwrMethodFilter.doFilter(DwrMethodFilter.java:121)
        at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:166)
        at org.directwebremoting.impl.CreatorModule.executeMethod(CreatorModule.java:184)
        at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:353)
        at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:306)
        at org.directwebremoting.dwrp.BaseCallHandler.handle(BaseCallHandler.java:110)
        at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:211)
        at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:185)
        at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:144)
        at com.enterasys.netsight.server.webapps.monitor.views.WebDwrServlet.doPost(WebDwrServlet.java:38)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
        at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
        at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:171)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
        at com.enterasys.netsight.server.webapps.monitor.filters.CapabilitiesFilter.doFilter(CapabilitiesFilter.java:512)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
        at com.enterasys.netsight.server.webapps.monitor.filters.LicenseFilter.doFilter(LicenseFilter.java:314)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
        at com.enterasys.netsight.server.webapps.monitor.filters.UserConnectionFilter.doFilter(UserConnectionFilter.java:117)
        at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
        at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
        at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
        at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
        at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:65)
        at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
        at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:132)
        at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
        at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
        at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
        at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
        at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
        at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
        at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
        at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
        at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71)
        at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:110)
        at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52)
        at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
        at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
        at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
        at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
        at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
        at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
        at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
        at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
        at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
        at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
        at io.undertow.server.Connectors.executeRootHandler(Connectors.java:336)
        at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)

2021-02-04 08:56:06,136 ERROR [com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfiguration] Could not create table data for type: rules(2017)