ZTP+ good feature but unusable in real

[PeterK]

I'm currently running XMC / Netsight 8.1.2.59 or newer and like to use ZTP+
I like this feature, because I only need to connect switches to the network and they got at least a firmware update to the lastest version I want to use.
But it's unusable with the XOS Version on X440G2 shipped from Extreme.
If ZTP+ isn't able to update cloud connector to lastest version (which is on XMC Server) und than starting again, this feature is unusable.
On X450G2 Switches it is working...

[PeterK]

now tested with X460G2...same issue

}2018-07-16 13:40:39,508 INFO [com.enterasys.netsight.server.webapps.monitor.ezConfig.ZtpPlusDeviceDispatcher] doConnectPut : ****N-*****
2018-07-16 13:40:39,512 DEBUG [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] CONNECT REQUEST: ****N-***** : 172.31.226.15 : {
"apPropertyBlock" : {
"bpWiredMacaddr" : "00:04:96:**:**:**",
"ruModel" : "X460G2-48t-10G4",
"ruSerialNumber" : "****N-*****",
"ruSwVersion" : "21.1.3.7"
},
"deviceInfo" : {
"firmwareRevision" : "21.1.3.7",
"macAddr" : "00:04:96:**:**:**",
"operatingSystem" : "ExtremeXOS",
"serialNumber" : "****N-*****",
"sysContact" : "support@extremenetworks.com, +1 888 257 3000",
"sysDescr" : "ExtremeXOS (X460G2-48t-10G4) version 21.1.3.7 21.1.3.7 by release-manager on Mon Jan 30 10:47:48 EST 2017",
"sysName" : "X460G2-48t-10G4",
"sysObjectID" : "1.3.6.1.4.1.1916.2.200",
"mgmtIpAddr" : null,
"mgmtPort" : null,
"sysUpTime" : 6500,
"ports" : [ {
"portList" : [ "mgmt-1" ],
"portSpeed" : "100",
"portType" : "mgmt"
}, {
"portList" : [ "1", "2", "3", "4", "5", "6", "7", "8", "9", "10", "11", "12", "13", "14", "15", "16", "17", "18", "19", "20", "21", "22", "23", "24", "25", "26", "27", "28", "29", "30", "31", "32", "33", "34", "35", "36", "37", "38", "39", "40", "41", "42", "43", "44", "45", "46", "47", "48" ],
"portSpeed" : "1000",
"portType" : "access"
}, {
"portList" : [ "49", "50", "51", "52" ],
"portSpeed" : "10000",
"portType" : "uplink"
}, {
"portList" : [ "53", "54" ],
"portSpeed" : "40000",
"portType" : "uplink"
} ],
"ifTable" : [ ],
"license" : {
"effectiveLicense" : "Edge",
"enabledLicense" : "Edge",
"featurePacks" : [ ],
"portCapacityLicense" : ""
}
}
}
2018-07-16 13:40:39,516 DEBUG [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] CONNECT RESPONSE: ****N-***** : 172.31.226.15 : {
"action" : "ACCEPT",
"standbyTimeout" : 60,
"credentials" : {
"login" : "***",
"password" : "***"
},
"redirect" : null
}
2018-07-16 13:40:39,516 INFO [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] doConnectPut : ****N-***** : OK
2018-07-16 13:40:39,595 INFO [com.enterasys.netsight.server.webapps.monitor.ezConfig.ZtpPlusDeviceDispatcher] doImageUpgradePut : ****N-*****
2018-07-16 13:40:39,597 DEBUG [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] UPGRADE REQUEST: ****N-***** : 172.31.226.15 : {
"apPropertyBlock" : {
"bpWiredMacaddr" : "00:04:96:**:**:**",
"ruModel" : "X460G2-48t-10G4",
"ruSerialNumber" : "****N-*****",
"ruSwVersion" : "21.1.3.7"
},
"assets" : [ {
"assetType" : "FIRMWARE",
"assetName" : "xos",
"assetVersion" : "21.1.3.7"
}, {
"assetType" : "XMOD",
"assetName" : "cloud_connector",
"assetVersion" : "1.1.14.29"
} ]
}
2018-07-16 13:40:39,598 DEBUG [com.enterasys.netsight.server.webapps.monitor.ezConfig.ZtpPlusImageUpgrade] AssetName: xos, UpgradeType:Always, isAfter: true(Now:2018-07-16T11:40:39.598Z, Scheduled:1969-12-31T23:00:00Z) : true
2018-07-16 13:40:39,599 DEBUG [com.enterasys.netsight.server.webapps.monitor.ezConfig.ZtpPlusImageUpgrade] AssetName: cloud_connector, UpgradeType:Always, isAfter: true(Now:2018-07-16T11:40:39.599Z, Scheduled:1969-12-31T23:00:00Z) : true
2018-07-16 13:40:39,599 INFO [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] Do not give other assets to early connector versions
2018-07-16 13:40:39,602 WARN [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] doImageUpgradePut : {
"action" : "PUT",
"method" : "doImageUpgradePut",
"status" : "Not Acceptable",
"message" : "Connector must be upgraded",
"timestamp" : "07/16/2018 13:40:39"
}

[Stephane_Grosj1]

To be sure:- is an image marked as reference image in XMC?- did you upload EXOS and CC to XMC with the same protocol? (ie: tftp both, scp both...)?

[Zdeněk_Pala]

Hi Peter.

using the same directory for TFTP and SCP can create issues. In reality the XMC does see the file twice. I recommend to use different directory and different user account. You can configure what user and what path will be used for SCP.

[PeterK]

it is same directory... I've changed all to /tftpboot/firmware/images...default path for scp & ftp makes no sense, because you can't access a file in /root/ when netsight is running not under root ...

[Stephane_Grosj1]

Hi, this is not the same directory if you choose different protocol and that can be an issue.