ZTP+: Invalid configuration provided by controller IP address extremecontrol

[Stephen_Stormon]

I have a X460G2-24t-10G4 that has connected to Extreme Management via ZTP+. It is in a "ZTP+ Pending Edit" stage, but when I edit it and click "Save", EMC says "ZTP+ Configuration Error" and the log on the switch says " ZTP+: Invalid configuration provided by controller IP address extremecontrol"

[Stephen_Stormon]

No, we do not have a VIM and no we were not trying to change the config. Device showed up as discovered, clicked "Configure Device", changed settings on the main "Device" page and clicked Save. Ports are showing up as not present as shown below. Setting then to "Disabled" in Extreme Management Center doesn't resolve the issue either. I guess we'll just pick a random number and see if that allows the process to continue.

[Stephane_Grosj1]

do you have a VIM?

Edit: were you trying to change the config of those ports via ZTP+, btw?

[Stephen_Stormon]

It is running 21.1.4.4 patch1-6. I think I have the problem partially figured out. Looking at the logs on the server, I do see the messages below about configuring certain ports. I went ahead and hard set 29-32 at 10 gig since that is all that can be installed in those ports, and the errors regarding those ports went away. But what are ports 33 and 34 on a X460G2-24t-10G4?

2018-05-02 08:58:21,823 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ configuration failure for device : 1750N
2018-05-02 09:01:48,939 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 29 auto on" failed: CLI command failure:configure port 29 auto on:Error: Speed has to be specified on port 29

2018-05-02 09:01:48,939 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 30 auto on" failed: CLI command failure:configure port 30 auto on:Error: Speed has to be specified on port 30

2018-05-02 09:01:48,939 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 31 auto on" failed: CLI command failure:configure port 31 auto on:Error: Speed has to be specified on port 31

2018-05-02 09:01:48,939 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 32 auto on" failed: CLI command failure:configure port 32 auto on:Error: Speed has to be specified on port 32

2018-05-02 09:01:48,939 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 33 auto on" failed: CLI command failure:configure port 33 auto on:Error: Speed has to be specified on port 33

2018-05-02 09:01:48,940 ERROR [com.enterasys.netsight.server.webapps.monitor.ezConfig.MsgDispatcher] ZTP+ event : 1750N : CLI : Command "configure port 34 auto on" failed: CLI command failure:configure port 34 auto on:Error: Speed has to be specified on port 34

[Stephane_Grosj1]

Can you enable the logs on ZTP+ to Verbose (XMC side) and paste the relevant part, so that we see the exact issue?

Eventually, if you can access the switch, there's a cc_logs directory on the switch. The files in it can be useful to troubleshoot.

Edit: btw, what EXOS version on the switch?

[Stephen_Stormon]

Yes, CC has been updated to version 3.0.34.54

In the Discovered section, I click on the device, click the "Configure Devices" button, and those are the only settings I am attempting to change at this time.