ExtremeCloud™ IQ UI Transition: What You Need to Know

[SamPirok]

UPDATED: July 2026

The ExtremeCloud™ IQ classic UI will be retired in Q2 calendar year 2027.  The new UI has been available since July 2025 to ensure customers have ample time to become comfortable before the classic UI is retired. 

We will be transitioning from the classic UI to our modernized new UI which will become the default interface for all ExtremeCloud IQ customers. The final operational date for the classic UI is yet to be confirmed and will be communicated closer to the transition period. 

Currently administrators are presented with the classic UI when initially logging into ExtremeCloud IQ. Beginning in November 2026, by default customers will be presented with the new UI but will have the option to toggle via the 9-dot menu back to the classic UI. 

Why is This Transition Needed? 

The new UI is built on a next-generation architecture that delivers: 

• Improved performance and stability 
• Streamlined workflows with a modern, and easier to use UI design 
• Enhanced monitoring, troubleshooting, and visibility 
• A scalable foundation aligned with Extreme’s cloud-managed roadmap 

Seamless Transition to ExtremeCloud IQ new 

• Customers will have a new UI and UX to manage their networks with ExtremeCloud IQ new  
• There will be NO IMPACT to customers data / networks / logs / devices  
• Customers will continue to manage and monitor their network as they have been doing prior to the upgrade 

What are the changes and their impacts? 

• There will be NO IMPACT to existing networks. 
• Same URL and login credentials
• No licensing or entitlement changes 
• Network configurations, policies, data, permissions, and performance remain 
  unchanged 
• Only the UI experience is updated 
• Administrators will manage and monitor their networks exactly as before, but 
  now with a modernized interface 
• Existing features in the classic UI that will be retired and replaced by advanced features. These 
  include: 
  • WiNG Controller Data in Connected Mode 
  • A3 
  • SR and Dell Switch support 
  • XR Routing Support 
  • Legacy Entitlement Keys (LEK) 

Recently added functionality: 

• The Guest, WIPS, and Location features (formerly known as Essentials) 
• Improved administrator roles and RBAC functionality 
• Manual packet capture 
• Local AP, Controller, and Tunnel Concentrator onboarding and monitoring. 
• ExtremeCloud IQ Site Engine monitoring 
• Enhanced Filtering Options 

Resources 

• UI Transition FAQs (Updated) 
• UI Feature Comparison  

UI Transition Workflow Videos - Classic to new 

The following videos are available here: 

• ExtremeCloud IQ UI Transition Introduction - (Updated) 
• Device Filtering 
• Device Onboarding 
• Device Status, Health, Usage Capacity 
• Menu Changes 
• Upgrading Device 
• ExtremeGuest Essentials – Classic UI to New UI - (New) 
• ExtremeLocation Essentials – Classic UI to New UI - (New) 
• XIQ Classic to XIQ New UI Transition Overview and Hardware Support_VoD - (New) 
• XIQ Classic to XIQ New UI Transition - Feature Updates Demo_VoD - (New) 

[DeVoID]

@ckelly1 @rogerwcsd   @CalvinRempel  I agree 100% not only what need to be put in place, but also all the dang bugs in this thing....  Having to re-do the column every time in a pain in the butt!  

I dont use anything fabric, but imagine that is a HUGE issue for you.

Oh and yeah, I received an email I think earlier this week, or last Friday where "they" say they are pushing the termination/transition to the 2nd Quarter of 2027!

For us, the writing was on the wall that nothing was ready for prime-time, Im just a bit grateful that they at least said they would push it to the 2nd quarter of 2027.  Got to love how it was for "us", for our benefit to get to know the "new" system, and not the fact that so much stuff is broken, data is inaccurate between platforms, cant get columns to stay how we set them!   seriously, so much "stuff" in the new interfaces is just buggered.

What id like the devs to put in, it an actual count of AP's online, and AP's offline.  All I can find - now that Im using the New and not EP1, is a total count of my AP's.... Yeah I know when one goes offline it will show on Device Status under the main dashboard, but it would be GREAT to have it show in that status that I have "x" amount of AP's online, so when one goes offline, i then see "you have x online and x offline"...  simple sh1t like that is missing.  I want to see it, even if every day I see all my AP's online.......  I dont want to have to wait for the interface to catch up with the edge device to show me that an AP went offline (knowing it could take many minutes to upstream that data to them, and then show in the interface to me).

I was a programmer and can only imagine its a hell of a lot more complex, but this is basic stuff.  Then you have the very complex stuff like you are dealing with, fabric.....   That isnt easy when stuff is working, but to get the issue you posted above!!!!  sorry is all I can say... and hope you know I mean it.

I say we keep posting here, but with the loss of @SamPirok who knows what ears this will reach, and if it ever does, will anything happen.......

All I can say, is Im surprised i havent received an email with "we will give you money if you move to another system and quit b!tching about XIQ so publicly". lol 

I dont write here for fun, certainly not for "jollies", lets be clear on that, I post here because we use this system, and one of us can help MANY of us by posting about issues, or being grateful a feature came in that helped us, or that a feature SHOULD be implemented and isnt, and Im positive you'all do it for the same reason.  We can only hope that Extreme can try to be a lot more open and honest when it comes to us... We are honest with them....

Best,

Jason, "DeVoiD"

[Nithisha]

Hi Everyone, 

I wanted to share a quick update regarding the discussions we've had so far.

I've been working closely with our Product team to review all of the questions, suggestions, and the missing features that were highlighted. We're trying to get a consolidated update so that everyone has the same information and a clear understanding of the latest feature updates.

Thank you for your patience and understanding while we work through everything.

Nithisha 

Extreme Community Team

[DeVoID]

and @Nithisha the findings will be posted back here, yeah?

Thanks,

[Nithisha]

Hi @DeVoID, 

Yes, we will share the updates as a document in the same post. 

Nithisha 

Extreme Community Team