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4220 switches failing to firmware upgrade to latest version 33.2.1.12

4220 switches failing to firmware upgrade to latest version 33.2.1.12

pjc
New Contributor

Anyone else having issues upgrading firmware from 32.7.1.9 to the latest 33.2.1.12 ?

Am getting timeouts, disconnect from Hivemanager etc

 

2025-03-25 11:15:54
Critical
Download Firmware
Firmware Updating Timeout
2025-03-25 10:59:06
Critical
Device Disconnected
Disconnect message from HiveAgent
2025-03-25 10:59:06
Critical
Device Disconnected
Disconnect message from HiveAgent

Have checked the switch itself on CLI and still running on old firmware so it's not just the ECIQ reporting it's not updated.

Getting this on 4220 24 port and 4220 48 port switches.  Have tried twice to update.
Will log a support desk call, but wanted to see fi anyone else is having issues or if it's unique to us

 

Cheers

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