ExtremeCloud IQ
Questions and discussions about ExtremeCloud IQ
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Resolved! How to unmanage/remove APs when over on licensing?

We currently have 16 devices in our ExtremeCloud IQ Connect portal. The limit is 10 devices. We've decommissioned 6 devices to get us down to the 10 devices, but I am unable to unmanage/remove those 6 devices as it's stating a licensing issue with us...

jordonf by New Contributor
  • 765 Views
  • 2 replies
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Resolved! The device appears to be in use by another VIQ.

Hello @SamPirok, I bought a SR2024P switch on eBay. When trying to onboard the device into my Extreme Cloud IQ it gives the error message."The device appears to be in use by another VIQ."Here is the serial number and error message.Here is my eBay con...

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Anonymous by Not applicable
  • 550 Views
  • 2 replies
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Resolved! AP 410C Connection issue

Hi All, I have 7 AP connected and configured by Extreme Connect. Its updated to latest firmware.  User facing random disconnection from WIFI and mobile user connect to Mobile data. Client feel more frustrated. We using HP instant ON 1930 Switch. In X...

thamim by New Contributor
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  • 4 replies
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Wireless Survey config on 6GHz (wifi2) Access Point AP4000

Hello, can anyone please provide a CLI Configuration for AP4000 to survey in 6GHz using Ekahau AI Pro and Sidekick V2. There is a KB Article for 2.4GHz and 5GHz https://extreme-networks.my.site.com/ExtrArticleDetail?an=000092030The CLI I have created...

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