Collect data in XIQ beyond Data Retention
Hi Everyone,To address client's concerns on the 90 day data retention in XIQ, is there any way for my client to extract the data from XIQ and keep it in their server for later viewing? Thank you in advance
Forum Posts
Resolved! How to unmanage/remove APs when over on licensing?
We currently have 16 devices in our ExtremeCloud IQ Connect portal. The limit is 10 devices. We've decommissioned 6 devices to get us down to the 10 devices, but I am unable to unmanage/remove those 6 devices as it's stating a licensing issue with us...
Resolved! The device appears to be in use by another VIQ.
Hello @SamPirok, I bought a SR2024P switch on eBay. When trying to onboard the device into my Extreme Cloud IQ it gives the error message."The device appears to be in use by another VIQ."Here is the serial number and error message.Here is my eBay con...
Resolved! AP 410C Connection issue
Hi All, I have 7 AP connected and configured by Extreme Connect. Its updated to latest firmware. User facing random disconnection from WIFI and mobile user connect to Mobile data. Client feel more frustrated. We using HP instant ON 1930 Switch. In X...
ExtremeCloud IQ Trial / Evaluation License Discontinued Offer
I am using an evaluation license for XIQ and it's not 3 months yet (started at 14/05/2025) , how come all of the features are not usable now? Is it a bug from Extreme since I tried using another XIQ account for an evaluation license, but most feature...
