09-10-2021 12:07 AM
09-10-2021 09:00 PM
Thanks for your help. Is the current firmware available for these without using ExtremeCloudIQ?
09-10-2021 04:40 PM
Thank you for reaching out and for providing those serial numbers. Unfortunately, we see these devices registered to a different user in our system right now and we will need to get permission from the original owner to move the devices out of their inventory. I have emailed them requesting their permission, if you are still in contact with the original owner and can encourage them to respond to my email that may help move things along. Please let me know if you have any questions in the mean time.