ā09-29-2021 08:31 PM
How can i fix this error?
Thanks in advance!
ā10-01-2021 02:56 PM
Unfortunately I canāt release any information for the previous owner, but I appreciate the explanation. I still have not heard back on my email, I will check in with them again today.
ā09-30-2021 05:37 PM
Thanks!
This AP actually was a write off from work so i brought it home, it has fallen so it isnāt working anymore, iām trying to fix it if that helps my case!
The company its registerd to is probably Wentzo Wireless in the Netherlands, correct?
ā09-30-2021 05:31 PM
Thank you for letting us know, I can help you with this. Currently that device is registered to a different user in our system. To transfer the device over to you, weāll need to hear from the original owner. Iāve emailed the original owner now to confirm the transfer of ownership, as soon as we hear back from them I will be able to free this device up so you can add it to your own device inventory. Please feel free to check in with me here anytime for an update. If you are still in contact with the original owner and can encourage them to reply to my email, that may help move things along here.