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A stale record of the device was found in the redirector concerning these SNs

A stale record of the device was found in the redirector concerning these SNs

cbozeman
New Contributor

@SamPirok I purchased three AP550s from eBay and it looks like they're still registered with another tenant. Can you please release them for me?

Their serial numbers are:

05501803061388, 05501803061381, and 00501803061409

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Sure thing, thanks for clarifying that serial number for me. That device should be free now as well. Hope that helps!

View solution in original post

4 REPLIES 4

SamPirok
Community Manager Community Manager
Community Manager

Thank you for reaching out and for the mention here. Those devices should be free to add to your inventory at this time. Please let me know if I can help with anything else!

Aw jeez. Sam, I made a rather foolish mistake. I mistyped the serial for one of the APs.

I typed 00501803061409, but it should have been 05501803061409. I guess I should have zoomed in a little finer on the photo I took. My apologies. Would you be so good as to release serial number 05501803061409 instead?

SamPirok
Community Manager Community Manager
Community Manager

Sure thing, thanks for clarifying that serial number for me. That device should be free now as well. Hope that helps!

katy
New Contributor

We are having the same issues are other people here. Can you help?

04102006082318

04102006081877

04102006082205

04102006082246

04102006081943

04102006081881

04102006081866

04102006082303

04102006082007

04102006081867

Thank you,
Katy

 

GTM-P2G8KFN