A stale record of the device was found in the redirector concerning these SN's

[hwverwoerd]

We bought some AP's for our non-profit organisation and when adding them to XIQ we got this message: A stale record of the device was found in the redirector

01301912242108,01221702260876,01221702271439,01221702271391,01221702162740,01221702271508,
01221702152511,01301912241975,01301912241962,01301912241988,01301912242339,01302001262256,
01301912242346

@SamPirok can you release them for us.

Thanks in advance.

Regards, Hans

[SamPirok · Accepted solution]

Thank you for letting me know, that last device should be free now as well, sorry for the delay there. 

[jfitzger2]

I am getting this same message. Is there anything I can do? It's an access point I'm trying to add into Cloud IQ

[SamPirok]

Absolutely, that device should be free as well now. Please let me know if I can help with anything else!

[AlexWheeler]

any chance you can assist me with the same problem, My company bought one off Ebay and i get the same message.