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Adding a new location in Network 360 that isnt in the US

Adding a new location in Network 360 that isnt in the US

rickp
New Contributor

We have sites in several countries. I am trying to add a new site in Canada but when I try it wants an address in the US. Is there a way to add Canada locations?

1 ACCEPTED SOLUTION

Ronald_Dvorak
Honored Contributor

Just put in the address and it should work … at least it was the case for me.

 

I’ve put in the address of ExtremeNetworks in San Jose in the “address field” and San Jose in the “city field” (copy/paste from Google Maps) and it put the icon on the right spot on the map.

 

Looks like the devs need to unterstand that there are other countries outside the US and add a country field and remove the state field in this window 5b1cb4e5455740e89f00d8aed561aeff_1f600.png

 

-Ron

 

5b1cb4e5455740e89f00d8aed561aeff_22c3f80a-f62e-4c0b-8c61-911356df7699.png

 

View solution in original post

5 REPLIES 5

rickp
New Contributor

OK. So just ignore the City and State fields. Got it. Thanks

Ronald_Dvorak
Honored Contributor

I just realized that the above was a bad example as I’ve posted a US location but it’s also working with the Extreme location in Canada.

 

i.e. address field = Extreme Networks, Inc., Commerce Valley Drive West, Thornhill, ON, Canada

 

-Ron

73540b06d76c4a508f843186452ebded_bdbfccf8-dc4d-4258-9887-ee9a58a1aa11.png

 

Ronald_Dvorak
Honored Contributor

Just put in the address and it should work … at least it was the case for me.

 

I’ve put in the address of ExtremeNetworks in San Jose in the “address field” and San Jose in the “city field” (copy/paste from Google Maps) and it put the icon on the right spot on the map.

 

Looks like the devs need to unterstand that there are other countries outside the US and add a country field and remove the state field in this window 5b1cb4e5455740e89f00d8aed561aeff_1f600.png

 

-Ron

 

5b1cb4e5455740e89f00d8aed561aeff_22c3f80a-f62e-4c0b-8c61-911356df7699.png

 

rickp
New Contributor
944d619227f0417fb931949227051aae_0951fbce-799e-4c40-8988-39f5d13f02f0.png

 

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