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An unknown error has occurerd in XIQ - Is there any workaround?

An unknown error has occurerd in XIQ - Is there any workaround?

Hisako
New Contributor II

I encountered this issue when I browsed MAC objects.

I referred at Solution: An unknown error has occurred on XIQ | Extreme Portal (site.com) but there is no workaround at this time.

 

Is there any updates as of now?

Your response is highly appreciated.

1 ACCEPTED SOLUTION

Christoph_S
Extreme Employee

Hello @Hisako,

The link you provided was for an issue that happened back in 2023 and has since been resolved. Please contact GTAC directly to open a case for investigation. 

BR,

Chris

Christoph S.

View solution in original post

2 REPLIES 2

Hisako
New Contributor II

I actually ended up contacting GTAC about the problem, but strangely enough, it resolved itself shortly after. If the same issue crops up again, I'll reopen a case with GTAC.

I'm grateful for your assistance.

Christoph_S
Extreme Employee

Hello @Hisako,

The link you provided was for an issue that happened back in 2023 and has since been resolved. Please contact GTAC directly to open a case for investigation. 

BR,

Chris

Christoph S.
GTM-P2G8KFN