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CWP Certificate Issues
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05-01-2023 09:04 AM
Hi All,
Recently our wireless users have been getting a certificate error before being directed to our CWP. Any idea how this can be resolved?
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05-02-2023 04:08 AM - edited 05-02-2023 04:09 AM
I don't know if you are going to get much help here on the forum's, so would suggest you open a GTAC ticket for this (you are likely to get a faster resolution). it sounds like a certificate has expired, if you are redirecting users to a webpage, then id try going there directly from a computer and see if you get the same error. Plus you can view the certificate details in any browser which will help you see what's going on.
-Jason.
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a week ago
Certificate errors before a portal redirect can often be caused by an expired certificate or incorrect SSL configuration. Similarly, users accessing www psa online appointment should ensure they are using a secure and reliable website.
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05-01-2023 09:06 AM
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05-02-2023 04:08 AM - edited 05-02-2023 04:09 AM
I don't know if you are going to get much help here on the forum's, so would suggest you open a GTAC ticket for this (you are likely to get a faster resolution). it sounds like a certificate has expired, if you are redirecting users to a webpage, then id try going there directly from a computer and see if you get the same error. Plus you can view the certificate details in any browser which will help you see what's going on.
-Jason.
