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device appears to be in use by another VIQ AP230

device appears to be in use by another VIQ AP230

kklepacki
New Contributor

Help me register my device. I owned it since day one.

The following devices failed:

  • 02301404252940 The device appears to be in use by another VIQ.

Thank you,
4 REPLIES 4

kklepacki
New Contributor
Sam,
I'm in IL, US. Thank you so much for your help with this.

SamPirok
Community Manager Community Manager
Community Manager
Unfortunately that isn't something I can help with, you'll need to speak with our sales team about a new license. If you can let me know generally where you're located, I can find a local sales engineer to connect you to.

kklepacki
New Contributor
Sam,

Now I get this error about license limit. Can you help?

nIZ6k5SDQQq6qndvB1qz_Screenshot from 2022-03-28 15-39-42.png

SamPirok
Community Manager Community Manager
Community Manager
Hello, thank you for reaching out and for providing that serial number. That device should now be free to add to your inventory. Please let me know if I can help with anything else!
GTM-P2G8KFN