cancel
Showing results for 
Search instead for 
Did you mean: 

Device auto firmware upgrade during onboard - how to turn off?

Device auto firmware upgrade during onboard - how to turn off?

w1f1n00b
Contributor II

I’ve ensured that “ Upload device firmware upon device authentication “ is toggled off in the device template however when I onboard a device it is still upgrading it’s firmware to the latest version.

I seem to remember there being a second location where this can be enabled (maybe a global setting?) but I can’t seem to locate it. Any help is appreciated.

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Sorry for the delay here, I wasn’t able to find any reports or bugs regarding that setting being reverted by any updates. If you’re still seeing this, it would be best if we could open a case so we can start collecting data and get a new bug report open for you. 

View solution in original post

7 REPLIES 7

KevinP1
Contributor II

ExtremeCloud IQ bug? a74a9b3f0ef84a9f889829957771dec8_1f914.png

w1f1n00b
Contributor II

I do not.

KevinP1
Contributor II

Hey John,

Check to see if you have an auto provisioning policy configured.

Configure | Common Objects | Auto Provisioning

GTM-P2G8KFN