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Devicemanagement-Devicelist download

Devicemanagement-Devicelist download

systemscsn
Valued Contributor

HI,

Here is a question about when i export the device management device list in XIQ.

So im in the XIQ interface >> Devices.   I click on download, and get a .csv file.  When i open the .csv file in Excel i have noticed that there are a lot of MAC addresses that are messed up.  Like this export/download (ive erased some of the info obviously):

systemscsn_0-1675773158061.png

No matter what you change the cell to (number, text, etc), they stay messed up.  I really needed a few MAC addresses for some troubleshooting, and figured the best way is to download the device list.  Well, i got lucky with some of the MAC addresses, they were not messed up, but i had a handful that i needed and instead of being able to use the .csv file, i had to go back into XIQ, highlight and copy it.  When i tried to paste it into Excel it messed it up again, so i had to paste it into a text file instead.

 

Whats going on? and is this fixable?

 

thanks much,

Jason.

6 REPLIES 6

Christoph_S
Extreme Employee

Hello Jason,

Please try opening the same file in Notepad++, do you still encounter this issue?

Tested it in Notepad++ and all formatting previously seen in Excel was removed. Should even work with basic notepad. 

BR

Christoph S.

Hi,

No problem if I open them in Notepad++

But it would be better to have non-messed up data in Excel, so i can manipulate the data.

Any idea's?

Jason.

GTM-P2G8KFN