Error 9 The device appears to be in use by another VIQ.

[JUANBARRIOS]

Hi Community,

I wanted to register my Aerohive AP130 on ExtremeCloudIQ, but I get the error:

Error 9 The device appears to be in use by another VIQ.

Can you please support me?

Serial number: 01301505120311

Many thanks in advance.

Regards,

Juanbarrios

[BrewCityGeek]

Could you also assist me with 02301812070109 and 02301902270310? Both are AP230’s.

[BrewCityGeek]

We appear to be good. Thanks Sam!

[SamPirok]

Hi @BrewCityGeek , that device should be free now, could you try adding it one more time for me? 

[BrewCityGeek]

Hello there,

I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:

Error 9 The device appears to be in use by another VIQ.

Can you please support me?

Serial number: 02301706232054

Many thanks in advance.

-Andy

[SamPirok]

Hi Bruno, that device should now be free as well. Please let me know if I can help with anything else!