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Error Extremecloud Connect auto upgrade to Extremecloud Pilot

Error Extremecloud Connect auto upgrade to Extremecloud Pilot

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HDT_IT
New Contributor

‎12-11-2020 09:19 AM

 

Hi Team,

Hi everyone, I am using Extremecloud Connect account. Today it automatically upgraded to Extremecloud Pilot itself and at this point I no longer have the management of my wifi device. How do I switch back to Extremecloud Connect.

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SamPirok
Community Manager Community Manager
Community Manager

‎12-14-2020 10:24 PM

Hi all, I just received word that the issue should be cleared up now. If you’re still seeing issues with your Connect instances, please let me know. Thanks for your patience while we worked on this fix. 

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StephanH
Valued Contributor III

‎12-11-2020 01:34 PM

Hello,

 

as far as I know there is no way back from PILOT to CONNECT.

 

But I see the same issue today. My account was switched to Pilot and I can’t configure my devices => license issue. Maybe there is an error in the solution.

 

@Sam Pirok: Do you know this issue?

 

 

Regards Stephan
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