cancel
Showing results for 
Search instead for 
Did you mean: 

Error Extremecloud Connect auto upgrade to Extremecloud Pilot

Error Extremecloud Connect auto upgrade to Extremecloud Pilot

HDT_IT
New Contributor

 

Hi Team,

Hi everyone, I am using Extremecloud Connect account. Today it automatically upgraded to Extremecloud Pilot itself and at this point I no longer have the management of my wifi device. How do I switch back to Extremecloud Connect.

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi all, I just received word that the issue should be cleared up now. If you’re still seeing issues with your Connect instances, please let me know. Thanks for your patience while we worked on this fix. 

View solution in original post

20 REPLIES 20

HDT_IT
New Contributor

Yes, thanks Sam Pirok

SamPirok
Community Manager Community Manager
Community Manager

Hey guys, I am looking in to this, I think I have found other cases of the same thing, I’ll keep you posted as I find more. 

HDT_IT
New Contributor

I have 5 extreme cloud connect accounts. But it all switched to Pilot

HDT_IT
New Contributor

I didn't make any changes, but I got upgraded to Pilot version.

StephanH
Valued Contributor III

HDT, 

 

did you changed anything today as the account was still a CONNECT account?

There are other CONNECT accounts not concerned.

I added an switch today.

Regards Stephan
GTM-P2G8KFN