EXOS stacking and Cloud IQ

[PRobbins]

I have onboard a couple of X460-G2 stacks into cloud IQ, and although it recognises them as stacks and they are connected, the stacking icon is red and states 3 switches missing, but then gives the serial numbers of the missing switches, so it must know about them !  

I am wondering if its an issue with cloudIQ - they are running the latest agent 0.412 or the fact the stack is connected via alternate stacking rather than standard cascade cables and modules.  anyone else seen this issue or know how to resolve ?

[Ruben2]

Hello.

I have a question. I form the Stack by CLI, for example 3 Switch, I connect the Master of the Stack to the internet and I upload this MASTER to the Extreme Cloud. only with this master SW connected to the internet does the other two Switches form the stack on the dashboard.

postscript, all three devices are uploaded to Extreme Cloud

[PRobbins · Accepted solution]

so i found the solution - you have to onboard all the serial numbers individually  within the stack to get it show correctly - you will then get a blue stacking icon