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How can I activate a XIQ for Partners, my account?

How can I activate a XIQ for Partners, my account?

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Marian_Spiridon
New Contributor

‎09-06-2021 01:50 PM

Hello,

I have a XIQ account with “Connect” license.

How can I increase the license level for partners to have access to the demo menu for presentations?


Extreme Portal Account not linked for my, I don’t have Customer's Unique Identifier (CUID) number only the Partner Account ID.

How is it possible to check my Extreme account? (I tried by ticket and they couldn't help me)?

 

Thanks

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SamPirok
Community Manager Community Manager
Community Manager

‎09-08-2021 12:13 PM

Thank you for sending over your ticket number. With ExtremeCloud IQ Connect, you can have one internal admin user (the user created when you first registered for Connect) and one external admin. To have the ability to create as many credentials to your ExtremeCloud IQ account as you’d like, you would need to update to ExtremeCloud IQ Pilot. 

 

I’m not sure what you mean when you say “demo menu”, could you elaborate for me please? 

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SamPirok
Community Manager Community Manager
Community Manager

‎09-07-2021 03:47 PM

Could you let me know what your ticket number was so I can catch up on what you’ve already discussed with us? If you’d rather send that to me directly, my email is community@extremenetworks.com. 

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