Thank you for that email address, I was able to find your VHM ID on my side of things and we have generated a temporary key for 2 devices so you can move them out of the current inventory and add them to the new inventory in your Connect instance. I will send you a direct message now with the temporary key. This guide reviews how to do add and remove devices from ExtremeCloud IQ:
https://extremeportal.force.com/ExtrArticleDetail?an=000056853
Once you apply the key you can also free up the email address you used to register for the XIQ Pilot trail, so you can register for your Connect XIQ instance using the same email address. To do this, after you’ve applied the temporary key (you may also have to log out and back in again to get unfrozen from the Manage> Devices page), you’ll want to click on the silhouette icon in the upper right corner of XIQ> Global Settings> Account Management> Open your user record> Change the email address listed here to a different email address> Save.
After that, you’ll be able to register for Connect using the same email address you used to register last time. This guide reviews how to register for a Connect instance:
https://extremeportal.force.com/ExtrArticleDetail?an=000056841&q=Register%20for%20connect
