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Licensed device limit

Licensed device limit

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astols
New Contributor

Friday

Hello, In the portal I receive a notification 'YOU HAVE EXCEEDED YOUR LICENSED DEVICE LIMIT'
However, there are 7 devices 4 SSid's en 1 policy. And we use the XIQ connect environment. And this should be possible within the connect environment.

can anyone help me with this?

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Christopher_Fra
Extreme Employee

Friday

I would ensure that you have no filters enabled from Manage/Devices, to ensure that only 7 APs are connected. Maybe provide a screen shot from Manage/Devices showing the error and devices that are currently connected. 

XIQ Connect tier has the following limitations:

  • Maximum 10 devices*
  • Maximum 2 network policies*
  • Maximum 4 SSIDs*

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Christopher_Fra
Extreme Employee

Friday

I would ensure that you have no filters enabled from Manage/Devices, to ensure that only 7 APs are connected. Maybe provide a screen shot from Manage/Devices showing the error and devices that are currently connected. 

XIQ Connect tier has the following limitations:

  • Maximum 10 devices*
  • Maximum 2 network policies*
  • Maximum 4 SSIDs*
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GTM-P2G8KFN