Licensed device limit

[astols]

Hello, In the portal I receive a notification 'YOU HAVE EXCEEDED YOUR LICENSED DEVICE LIMIT'
However, there are 7 devices 4 SSid's en 1 policy. And we use the XIQ connect environment. And this should be possible within the connect environment.

can anyone help me with this?

[Christopher_Fra · Accepted solution]

I would ensure that you have no filters enabled from Manage/Devices, to ensure that only 7 APs are connected. Maybe provide a screen shot from Manage/Devices showing the error and devices that are currently connected. 

XIQ Connect tier has the following limitations:

• Maximum 10 devices*
• Maximum 2 network policies*
• Maximum 4 SSIDs*