Ob-Boarding without a serial number

[systemscsn]

Hi,

So, I have an AP1130 that was physically installed as construction of the building was being completed.  I no longer have the box that had a sticker on it with the serial number and MAC address.  Its also in a place where I cant see the underside of the AP (I hope there is a sticker there with the serial number).

Once I hook that up to the network, will it appear in my ExtremeIQ-Pilot web interface?  or am I hosed without that serial number?

Its in a hard place to get to, so unmounting it will be a real bugger (again, I am assuming it has a sticker with the serial, right?).  It can be done, but I was hoping it will show in the interface once it has network connectivity.

can someone let me know please?

many thanks in advance,  J.

PS: sorry i cant edit the subject line… ON BOARDING… opps...

[SamPirok · Accepted solution]

Hi J, it’s unlikely the AP will connect with your XIQ instance if it’s not in your device inventory, which would require the serial number. When the AP powers on it does an L2 scan first to find any on-prem instances it can connect to. Failing that, it will reach out to the redirector to see what VIQ instance it belongs to. If the AP isn’t in your inventory, it won’t have a redirector listing, and therefore won’t know where to connect. 

If you can remotely SSH in to that AP (if you can find the IP address for this AP,  you should be able to do this), you could run the command “sh hw” to find the serial number. Otherwise, it is listed on a sticker on the back of the device.