I am trying to onboard devices via .csv, however i'm getting the following popup message: The following devices failed: HOSTNAME undefined PVMS-OFFICE1-410undefined PVMS-OFFICE2-410undefined PVMS-CAFE1-410undefined PVMS-CAFE2-410undefined PVMS-LD-305undefined PVMS-SPEECH-305undefined PVMS-MEDIACENTER1-410undefined PVMS-MEDIACENTER2-410undefined PVMS-CR1-305undefined PVMS-CR2-305undefined PVMS-SCICR-305undefined PVMS-ART-305undefined PVMS-VETCH-410undefined PVMS-CR3-305undefined PVMS-SCILAB-305undefined PVMS-CR4-305undefined PVMS-CR5-305undefined PVMS-CR57-305undefined PVMS-CR8-305undefined PVMS-GYM2-410undefined PVMS-GYM1-410undefined
If I onboard one at a time via SN, they add successfully. However, then they just have the following message: This device has not yet made a connection with ExtremeCloud IQ. It can take up to 10 minutes for a device to appear after the initial onboarding process. If the device has not successfully connected after 10 minutes, follow this link for more information: https://extremeportal.force.com/ExtrArticleDetail?an=000099673
I have previously onboarded successfully with a similar file.
Hi Shameer, I'm still looking in to what would cause the undefined messages for you, but to help get your APs connected in the mean time, I would suggest the steps outlined in this guide.
