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Personalizatoin of email template for PPSK users

Personalizatoin of email template for PPSK users

Salva_ferrer
New Contributor III

Hello, 

is it possible to customize the email notification template of PPSK users to containg a subject or from: address identifying the customer? I see then go out with an extremenetworks domain and an extremecloud subject that is unindentifiable to customers.

regards

1 REPLY 1

DreamyComet
Visitor

@Salva_ferrer MyLabCorp wrote:

Hello, 

is it possible to customize the email notification template of PPSK users to containg a subject or from: address identifying the customer? I see then go out with an extremenetworks domain and an extremecloud subject that is unindentifiable to customers.

regards


Good question — unfortunately, the default PPSK email notifications use Extreme Networks’ own template and sender domain, so they can’t be fully customized at the tenant level. However, you can modify some elements (like the message body or adding custom text) through the ExtremeCloud IQ interface. For branding or custom “from” addresses, you’d need to route emails through your own SMTP server — worth checking with Extreme support if that option can be enabled for your account.

GTM-P2G8KFN