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Need Community Manager assistance: Orphaned Aerohive APs without original invoices

Hi team,We recently acquired or inherited physical custody of 3 legacy Aerohive access points that are currently locked to an unknown ExtremeCloud IQ (VIQ) account from a former IT administrator who is no longer with the company. TPT portalBecause ...

EXOS Switch failing Redirection/XIQ registration

Hopefully this is the spot for this -I've been through the article 000079814 and as far as I can tell - the switch can reach the internet.The unit is an x460-G2-48p - I am reasonably certain I added the unit before getting it to properly connect... ...

Unble to Upload SSL Certificate

I have been trying to upload a new certificate on the Extreme IQ portal version 21.1.23.4-IQVA using a PEM file with all certificate, keys, root and intermediate certificate but it keeps on failing with error - The certificate file ******24-25chain.p...

Resolved! CWP Certificate Issues

Hi All,Recently our wireless users have been getting a certificate error before being directed to our CWP. Any idea how this can be resolved?

Resolved! Suggestion: Use UTC in Extreme XIQ Communication

Hi,In the latest XIQ updates, maintenance windows have been extended to 5 hours, whereas previously they were only 2 or 3 hours. Furthermore, what used to start and end on the same day now often extends past midnight.The biggest challenge with the co...

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