ExtremeCloud IQ
Questions and discussions about ExtremeCloud IQ
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Problem with ppsk credential delivery

1. credential delivery work on ppsk cloud, but failed on ppsk local.I am using ppsk as authentication method, when add new user, the access key should be devilery to use through sms or email by default. but this function works under ppsk cloud but di...

A stale record of the device was found in the redirector

I've got a couple of second-hand old Aerohive AP's, and am getting this error when trying to add them to my ExtremeCloud IQ account. It would be great if @SamPirok or anyone else could help with this. Serial numbers:0550180220030805501803160570

Theo-H by New Contributor
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  • 1 replies
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Resolved! PPSK and 6GHz

HiI was reading in the latest version of the XIQ User Guide and it stated"Private Pre-Shared Key requires users to authenticate by entering a PPSK unique to each user (not available for 6 GHz)."Does anyone know if use in 6GHz something that may be ad...

JA by Contributor
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  • 6 replies
  • 1 kudos

Resolved! A stale record of the device was found in the redirector

Hi everyone,I’m trying to onboard a couple of legacy devices into ExtremeCloud IQ, but I’m hitting Quick Onboard failures with the following:05501803061368 A stale record of the device was found in the redirector.05501803061380 A stale record of the ...

AE-D by New Contributor
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  • 2 replies
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