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Remove ap out of expired license ExtremeCloud IQ

Remove ap out of expired license ExtremeCloud IQ

cassio_oliveir1
New Contributor

Hi Everyone,
My account trial license ExtremeCloud IQ expired, Cloud you please advise me how to remove my AP out of expired license account ?
Thank you so much
Best Regrads.

 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi Cassio, you will need to log a case with GTAC for assistance with this. They should be able to either provide a temporary key to get you back in to your original instance so you can remove the device, or they’ll be able to remove the device for you so you can add it to a new inventory when you’re ready. 

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1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

Hi Cassio, you will need to log a case with GTAC for assistance with this. They should be able to either provide a temporary key to get you back in to your original instance so you can remove the device, or they’ll be able to remove the device for you so you can add it to a new inventory when you’re ready. 

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