01-04-2024 07:23 AM
I'm looking to understand the licensing model and pricing for AP305C's.
As I understand an AP305C is managed through the cloud in most cases and to be able to do that one needs a license aside from the physical AP. Management is done through the XIQ portal. Kinda like how Cisco Meraki works.
If an MSP is using Aerohives for their business customers in their offices and an AP305C needs to be written off due to it being broken somehow, can the license be moved to a new AP305C?
01-08-2024 05:23 AM - edited 01-08-2024 05:29 AM
Hello @StanleyJaderson,
2 different things here:
1 - In terms of XIQ device licensing. Once a device is deleted or unmanaged from XIQ, the license used by said device will be released to be used by ANY other AP model and not specifically the same model AP. Any managed AP will consume a license. This portion is not tied to a serial number.
2 - The support contract is tied to device serial numbers. Once a device is replaced, the old serial number must be removed and the new one added to the support contract in its stead. This does not affect AP functionality in XIQ, but will allow/prevent you from receiving support for said AP should you need it.
Makes sense?
BR,
01-09-2024 07:38 AM
Is it possible to find the pricing somewhere of the different licenses or can that only be quoted through a reseller?