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Research: How does licensing work for XIQ for a AP305C?

Research: How does licensing work for XIQ for a AP305C?

StanleyJaderson
New Contributor

I'm looking to understand the licensing model and pricing for AP305C's.

As I understand an AP305C is managed through the cloud in most cases and to be able to do that one needs a license aside from the physical AP. Management is done through the XIQ portal. Kinda like how Cisco Meraki works. 


If an MSP is using Aerohives for their business customers in their offices and an AP305C needs to be written off due to it being broken somehow, can the license be moved to a new AP305C?

6 REPLIES 6

Christoph_S
Extreme Employee

You can reach out to your Extreme Networks account Manager if you have an account with us or through a reseller. 

BR,

Christoph S.

Christoph_S
Extreme Employee

Hello @StanleyJaderson,

If an AP is removed (Deleted or unmanaged) the license will be released for use by another AP. 

The licenses are not mapped to specific SNs, but to the amount of onboarded/managed devices.

Article on licensing that may help: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000093521

Does this answer your question?

BR,

Christoph S.

Thanks so much for the info Christoph_S,

I'm referring here to XIQ specifically as from what I can see that's how these devices are managed through the cloud. Are there any other types of licenses for a AP305C that might work differently and is attached to a specific serial number? 

I'm inquiring about this because I'm having some disagreement with an MSP.

The AP's in question are lost in a renovation. That's basically what happend. So i'm trying to figure out what a fair compensation is in this case vs the quote we got from the MSP in question.

EDIT: So from what I gather after having a search on TAC&OS and understanding that part a little bit better this is how it should be when it comes to licensing.
- XIQ (functionality) license isn't link to a specific device but is needed for all devices in use. The license can be transferred over to another like for like device. AP305C broken? Get a new one and transfer/link the license to the new one.
- TAC&OS (support) license is linked to a device and needed for continues support but not needed perse. Pay as support is needed is also an option. 

GTM-P2G8KFN