I have several Aerohive APs that were part of our old Aerohive hive manager. Get the The device appears to be in use by another VIQ. error when trying to onboard them to cloud IQ. Is there any way I can get them released so I can test them out? I can no longer access our hive manager as the license has expired. Serial number 11301506250088 is the current AP I am working with.
Hi Troy, thanks for reaching out here. If you can let me know how many devices you have in the old instance, I can get you a temporary key so you can move all of your devices over to the new cloud IQ instance.